What makes a sports team good? The players and coach are an obvious answer, that is the makeup of a team in its most basic form, but the secret ingredient into making a team truly good is their fans and the community created by the team. When players are out competing and trying their best, the roar and support of a good crowd can often be that spark needed to bring home a win. So, with so much time, effort, and money spent on the players, it’s worth it to treat fans well too.

Bringing fans to a game is just as much about comfort as it is about team spirit. Bleachers have long been the bane of a comfortable sporting experience, but with advances in the seating industry this norm will soon be turned around.

Treat Your Fans Right With Comfy Seats

Carroll Seating Company has over 50 years of experience designing facilities with Hussey gym bleachers and stadium seats, and in that time they have never stopped looking for improvements. Hussey offers created ergonomic bleacher seats that are far better than those wooden benches of the past, and all of their options are highly customizable, offering cup holders, seat backs, and even those thoughtful touches like inlaid seat numbers.

Product longevity is another aspect of accommodation that Carroll Seating Company has perfected. Whether indoors or out, they use only the best material to withstand the elements and the energy produced by hyped-up fans. Stadium seating is often the most well used aspect of sports as a whole, and making sure the seats are durable is a very economic and safe bet.

Keeping the fans comfortable and excited to be at a game is a key piece in winning, so make sure you take care of them and the effects will go a long way.

A Better Experience in the Grandstands

Seating is one of the most important aspects when it comes to purchasing a ticket to your favorite event. The last thing you want customers to do is complain about the fact that they paid money for a subpar seating experience. Usually, there are a few reasons that the seating experience is less than stellar – but being prepared for these objections means you can build a better grandstand.

Discomfort is the primary factor in customer complaints. Of course, no one expects a bleacher seat to be the height of comfort. But there are many options that can make the experience more pleasant, such as superior materials and craftsmanship. Additional seating, such as upholstered backs and other comfort features, can make the experience even more pleasant. Your clients will spend a lot of time in this seating – it should be the best it can be.

Sight lines are another key feature. No one wants to pay top dollar for a ticket and not be able to accurately see what is going on or have access to a visual aid like a jumbo-tron. Take the sightline into consideration when you are designing your seating. Even the cheap seats need a reason to come to the venue. No one wants to pay money for a ticket and stare at a column for most of the time!

Don’t overlook the need to make your clients feel special. Higher paying customers expect to receive an experience that is more valuable than a bleacher seat. Seating is one of the ways an upscale customer judges an event. Whether this means covered seating, box seating or other options, find a way to create an elite clientele who can take advantage of preferential seating in order to generate investment for years to come.

With a few key factors in mind, you can build a better grandstand that leads to an outstanding customer experience!

Drew Gough, Sales

Drew Gough,  Sales email our team
Drew graduated from Vermont Technical College in 2017 with an Associates degree in Mechanical Engineering Technology. With brief experience in small Architectural and Civil firms in the Portland Maine area, Drew later settled in Hussey Seating Company for the past 5 years. Drew joined the CSC sales team in November of 2024 covering the state of Iowa as his sales territory. Drew has a strong technical background and is very passionate about the products he sells. He believes that a thorough understanding of the products combined with open communication with all parties is the key to success in this industry. Outside of work, Drew enjoys fitness related activities, being outdoors, attending concerts, and spending time with his wife, Emily.

Levi Curtis, Project Manager

Levi Curtis,  Project Manager & Estimator email our team
In my free time I enjoy hunting, fishing, and working on our farm with my sons.  My wife and I enjoy traveling and the chaos of the boy’s youth sports.

Tammy Winship, Accountant

Tammy Winship,  Accountant email our team
Bio Coming Soon!

Kelli Brandon, Project Manager

Kelli Brandon,  Project Manager & Estimator email our team
When not at the office I enjoy painting, baking, and spending quality time with my three grandkids.  .

Mandy Kohlbrecher, Project Manager

Mandy Kohlbrecher,  Project Manager email our team

Mandy Kohlbrecher is a Senior Project Manager and Senior Estimator for Carroll Seating. She is from Trenton, IL and attended Art Institute (Chicago) and Rankin Technical College.

When she joined Carroll Seating in 2013, she brought 10 years of design experience in interiors and architecture to the team.

Eddie Scheer, Sales

Eddie Scheer,  Sales email our team

Eddie Scheer is Carroll Seating’s Regional Director for Eastern Missouri and Southern Illinois.

He was born and raised in St. Louis, MO, a die-hard KU Jayhawks fan and graduate of the KU School of Architecture and Design. He has been with Carroll Seating over 11 years and prior to that time,  he served clients for 23 years as an architect.

Dustin Hecht, Project Manager

Dustin Hecht ,  Project Manager email our team
Dustin is a life-long woodworker with a passion for crafting. When he's not in the workshop, he might be found tinkering with cars or hitting the links for a round of golf. Dustin is a family man, happily married to Courtney, and together they have two daughters.

Mike Yager, Sales

Mike Yager,  Sales email our team
Bio Coming Soon!

Doug Mead, General Manager KC and STL

Doug Mead,  General Manager KC and STL email our team
Bio Coming Soon!

Jordon Lanning, Repair & Service

Jordon Lanning,  Repair & Service email our team
Bio Coming Soon!

John Underwood

John Underwood,  Warehouse Manager email our team
Bio Coming Soon!

Jacob

Jacob Allen,  Rproject Manager & Estimator  email our team
Bio Coming Soon!

Connie Gillam,  Repair & Service

Connie Gillam,  Repair & Service  email our team
When out and about I enjoy spending time with my husband Michael and our 5 grandkids.

Brock Christopher,  Sales

Brock Christopher,  Sales email our team
On the weekends and during the evenings, a majority of my time is spent playing soccer with my 7-year-old Kade or working on various projects with my 12-year-old Kael.  During the fall you can find me doing anything related to the KC Chiefs or Mizzou Tigers.

Stephanie Vogl,  R&S Admin

Stephanie Vogl,  RS Admin email our team
Bio Coming Soon!

Suzi Johnson,  Project Accountant

Suzi Johnson,  PM Coordinator email our team
I have spent most of my life in Illinois. I enjoy traveling and taking photos. I need coffee to function. My life revolves around my fur child, Norman.

Dineen O’Keeffe,  Project Accountant

Kevin Morkin,  Insurance / Warehouse email our team
Bio Coming Soon!

Dineen O’Keeffe,  Project Accountant

Dineen O’Keeffe,  Project Accountant  email our team
I enjoy spending time with my family. 

Sarah Maynes,  Project Manager/ Estimator

Sarah Maynes,  Project Manager/ Estimator  email our team
When I am not at work I enjoy baking.

PJ Carroll

Ludwig Hoeft,  Project Manager / Estimator email our team
Bio Coming Soon!

PJ Carroll

Sam Shapiro,  Project Manager  email our team

Sam is a safety trained supervisor of construction whose experience ranges from factory to field.

He enjoys hiking, road trips, and rock concerts.

Mike Gillam

Mike Gillam  General Manager & Director of R&S   email our team
My life outside of the office consists of trips to remote locations and spending time with my family and five grandkids.  I love the Lord and doing His work.

PJ Carroll

Patrick J. Carroll,  President  email our team
Pat has been a dedicated member of the Carroll Seating Team since he joined full-time in 1977, after earning his bachelor’s in business from the University of Kansas. He initially gained hands-on experience as an installer during high school and college. In 1998, he was promoted to President, bringing extensive knowledge of both fixed and movable products to the role and focusing on promoting the features of CSC’s vendors for mutual success.  Outside of work, Pat cherishes time with his family, which includes the love of his life Suzy, their three children and four grandchildren. He enjoys golf, fishing, yard work, home projects, and entertaining, always striving to make the most of each day. 

Alexander Klopp

Alexander Klopp  Sales   email our team
When I am not in the office I enjoy my life in the western suburbs as a Husband of 30 years, father of 2 adult children and an active member in our local Presbyterian church. Passions include family adventures with one-of-a-kind experiences.

Tim Haggerty,  Sales  email our team

“When I am not working, I like to enjoy time with my family living an active life style that includes, live music, sporting events, golfing, fishing, and skiing.” 

 

Evan Carroll,  Sales & Special Projects email our team

Evan Patrick Carroll, following an internship from 2003- 2005, joined as full-time sales in 2008.

Tom Madura,  Controller  email our team

Outside of the office, I love spending time with my wife, 3 kids and our dog!  My hobbies include playing golf and practicing guitar which I keep working at. 

Meredith Pollard (Carroll),  General Manager  email our team

Meredith graduated from the University of Kansas in 2010 with a Bachelor’s in Psychology and a Minor in Business. 

After pursuing a brief retail career, she joined CSC as a full-time employee in March of 2011. Originally hired in sales, Meredith found her fit in the company was better off in Management. She was promoted to the General Manager of the Chicago office in 2018. As General Manager, she believes that a motivated workforce is the foundation of success, and actively promotes collaboration, open communication, and skill development among all employees and believes that a successful business is built on strong relationships—both with clients and team members.

When not at the office, Meredith enjoys her life in Roscoe Village, downtown, with her husband Mike and son Cameron. 

PJ Carroll

Patrick J. Carroll
President

Patrick Carroll, Jr. assumed the positions as President, in 1998.

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