A Better Experience in the Grandstands

Seating is one of the most important aspects when it comes to purchasing a ticket to your favorite event. The last thing you want customers to do is complain about the fact that they paid money for a subpar seating experience. Usually, there are a few reasons that the seating experience is less than stellar – but being prepared for these objections means you can build a better grandstand.

Discomfort is the primary factor in customer complaints. Of course, no one expects a bleacher seat to be the height of comfort. But there are many options that can make the experience more pleasant, such as superior materials and craftsmanship. Additional seating, such as upholstered backs and other comfort features, can make the experience even more pleasant. Your clients will spend a lot of time in this seating – it should be the best it can be.

Sight lines are another key feature. No one wants to pay top dollar for a ticket and not be able to accurately see what is going on or have access to a visual aid like a jumbo-tron. Take the sightline into consideration when you are designing your seating. Even the cheap seats need a reason to come to the venue. No one wants to pay money for a ticket and stare at a column for most of the time!

Don’t overlook the need to make your clients feel special. Higher paying customers expect to receive an experience that is more valuable than a bleacher seat. Seating is one of the ways an upscale customer judges an event. Whether this means covered seating, box seating or other options, find a way to create an elite clientele who can take advantage of preferential seating in order to generate investment for years to come.

With a few key factors in mind, you can build a better grandstand that leads to an outstanding customer experience!

Published: 15 April 2016

Written by Carroll Seating

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Categories: Bleacher seating

There are certain steps a company can take to ensure safety when their product is being used. Hussey Seating makes sure to roll the edges of all understructure steel to prevent sharp edges, they have always used closed loop railing so that backpacks, purses and other things can’t get snagged accidentally and cause an injury to someone. What they can’t ensure all the time is that their product is being used correctly every time. They can teach and install to standards, but ensuring that aisle railing were always positioned correctly after the bleachers were extended wasn’t something they could do feasibly. After sitting down to brainstorm how to resolve this problem they came up with the Auto Rotating Center Safety Aisle system. Their revolutionary patent pending system has permanently mounted rails that are turned out in the correct direction by the motion of the bleachers extending. And likewise as the bleachers are pulled back in the railing drops and turns for safe storage. If you are interested in learning more about Hussey’s Auto Rotating Center rail for your school’s gymnasium renovation call our Chicago office design team at 847-434-0909.

Published: 27 May 2015

Written by Carroll Seating

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Categories: Gym and Sports Equipment

Jazzing up your gym is with customized products is an important part of crafting your school’s personality. It can increase school spirit, build community pride and really fire up your fans. The right products will improve safety by blocking access to dangerous areas as well as dressing up your bleachers. You can use a custom accessory package to highlight your sponsors so it might even amp up your fundraising efforts too.

A customized gym is not limited to a painted floor. You can take your team logo and mascot from the floor, up the walls, across the bleachers and all the way to the ceiling. Here are just a few options that could take your space from a drab basic gym to a custom coliseum.

If your gym is a little behind the times and needs a total redo, a total custom package is what you need. This is a top to bottom makeover with all the bells and whistles. This graphics package will make an impression on all of your guests, no doubt about it! Imagine an extreme bleacher logo stretching across your bleachers, open or closed. From the stair risers to the courtside seats, to the bleachers, rails and media platform, every surface can be branded with custom colors and logos.

Not every space needs the head to toe makeover; some just need a little something extra. The impact of step signs and graphic courtside seat graphics shouldn’t be overlooked nor underestimated. This is where the eyes of your fans and visitors will land most often so they’re a great place for a little update. During the game, all eyes are on the court. It’s only natural to dress that area well and the courtside strip is too often ignored.

All eyes fall on the stair risers, too. With each step you can emphasize what means most to your team and school. Your risers could list your core values, display your team’s name or add punch to your spirit message. Your aisles can do more than just carry feet; they can carry your message.

Those same messages can also help protect your fans and students. The ends of your bleachers can pose a danger. It’s an area that often falls victim to vandalism as well. No one of any age should be able to easily access this area when the bleachers are out. An easy to install safety end closure curtain can secure this spot with a sense of style. They attach permanently on old or new bleachers and could serve as a very visible “billboard” for major sponsors.

For the ultimate in game side seating comfort, a seat back is just the thing. Since they back your team, treat your season ticket holders or boosters to a little backing of their own. Courtside seating modules, spacers and backrests can be combined to support your fans as much as they support you. They are ergonomically designed and provide excellent mid-back support. Spacers provide about 25% more personal space for your guests and that will get people talking. You can even add cup holders to cut back on spills and make postgame clean-up less of a chore.

Enhancing your courts makes a difference. It’s time to take a look at the products that are truly game-changers.

Published: 29 August 2014

Written by Carroll Seating

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Categories: Bleacher seating

School space is at an absolute premium these days. With more students than ever and seemingly less and less money, finding the level playing field gets harder all of the time. More space would help, right? Is it actually possible to find that without converting the janitorial closets into administrative offices? Actually, yes. Your next space saving campaign could start with telescoping gym bleachers.

Aren’t They Uncomfortable?

For schools that don’t already have telescoping bleachers, the biggest concern is lack of comfort for patrons and students during games, events, and assemblies. Sure, the hard wooden options of decades ago really weren’t that comfortable, but today’s choice certainly have those beat. With options like added row spacing, tapered sections, custom rises, and foldable platform chairs, these aren’t the bleachers you’re used to.

Aren’t They Harder to Use?

Today’s telescoping bleacher systems are easier to use than ever before. In fact, you can automate the entire process. At the touch of a button, the seating can automatically fill the right space. Touch it again and it retracts for added space. It just doesn’t get easier than that.

How Do They Look?

These seating choices look exactly like you want them to. Customized to fit your space exactly, you can add all sorts of features to help enhance the entire look of your gym. Add your mascot to help cheer your team on. Consider end-closure curtains. Think about doing the entire gym in your school colors. Sure, standard, hard wood bleachers were once the only option you had, but now you can be as colorful as you’d like to be.

To learn more about how we can give your gym a little more space with telescoping bleachers, give us a call today, and explore just how much you can do with that extra space!