Managing an office, taking in appointments, and helping any clients is a huge job for any receptionist or front office worker. However, this can be made even more difficult by having bad reception area casework. Does it actually matter that much? Absolutely. Take a look.

The Importance of Good Casework

In a nutshell, reception area casework is the seating area occupied by a receptionist that has many drawers, spaces for books, and a computer keyboard spot. This can be customized for any individual needs.

A reception desk can say a lot about an office. At first glance, people can tell whether the office is well kept and professional or just struggling to stay afloat. It’s also obvious if the owners of an office are not investing enough to even give their receptionist a good working area. All of these factors can go into whether you will accrue new clients.

Don’t overlook the importance of happy employees, too. Comfortable seating means a happy receptionist, and a good choice of casework makes for a beautiful office people want to work in day after day.

The best casework designs echo the other aesthetics in the building, making it look sleek and modern. Depending on your clientele, you may want a certain casework choice. For example, traditional wood paneling may work well in typical settings like law offices, insurance companies, and more, but something like stainless steel may help create the perfect feel in a cutting-edge industry like technology.

There are so many ways reception area casework can beautify your space, but only a professional can advise you well of all the options at your disposal as well as the best one to fit the needs and looks of your space. If you need help designing the casework that will make your reception area gorgeous, don’t hesitate to contact Carroll Seating Company, the golden standard of the seating industry!

With a name like Ace, you can be sure almost everyone knows what you’re talking about. Created in 1924, the branding strategy this company has employed has made it a household name for decades. We were nothing short of honored when Ace came to us to work on their corporate headquarters. The goal was to create a new look for their lobby, a common area, and an essential conference room. The results were pretty impressive, even to us. 


Serious Design Needs, Serious Results
With a company as large as Ace, aesthetics needed to be at the forefront of everything we did, particularly given that much of our work would be on display on a daily basis to a variety of different visitors. Nothing we did within this project could be business as usual. You simply don’t get a job like the Ace Hardware headquarters without already being the best of the best. 

To meet their needs, we used a mix of custom millwork applications, employing both acrylics and poly resin panels for a finished look that you just can’t get with other materials. The goal here was that high end architectural finish that really demonstrated our skills as a millwork provider, and we certainly met that goal.

Promoting the brand was also important to Ace in all of the areas where we worked, so we added new signs to help boost the company’s name. Getting that logo above any real traffic area was a must, so we used 3FORM, high design image captures with acrylic feature panels to help push the brand out into the open while still staying with the current atmosphere.

The chance to work with Ace was unique, and we’re proud to have been part of the project. Our millwork skills are second to none, and a quick visit to the Ace lobby will show you nothing less than perfection.

Drew Gough, Sales

Drew Gough,  Sales email our team
Drew graduated from Vermont Technical College in 2017 with an Associates degree in Mechanical Engineering Technology. With brief experience in small Architectural and Civil firms in the Portland Maine area, Drew later settled in Hussey Seating Company for the past 5 years. Drew joined the CSC sales team in November of 2024 covering the state of Iowa as his sales territory. Drew has a strong technical background and is very passionate about the products he sells. He believes that a thorough understanding of the products combined with open communication with all parties is the key to success in this industry. Outside of work, Drew enjoys fitness related activities, being outdoors, attending concerts, and spending time with his wife, Emily.

Levi Curtis, Project Manager

Levi Curtis,  Project Manager & Estimator email our team
In my free time I enjoy hunting, fishing, and working on our farm with my sons.  My wife and I enjoy traveling and the chaos of the boy’s youth sports.

Tammy Winship, Accountant

Tammy Winship,  Accountant email our team
Bio Coming Soon!

Kelli Brandon, Project Manager

Kelli Brandon,  Project Manager & Estimator email our team
When not at the office I enjoy painting, baking, and spending quality time with my three grandkids.  .

Mandy Kohlbrecher, Project Manager

Mandy Kohlbrecher,  Project Manager email our team

Mandy Kohlbrecher is a Senior Project Manager and Senior Estimator for Carroll Seating. She is from Trenton, IL and attended Art Institute (Chicago) and Rankin Technical College.

When she joined Carroll Seating in 2013, she brought 10 years of design experience in interiors and architecture to the team.

Eddie Scheer, Sales

Eddie Scheer,  Sales email our team

Eddie Scheer is Carroll Seating’s Regional Director for Eastern Missouri and Southern Illinois.

He was born and raised in St. Louis, MO, a die-hard KU Jayhawks fan and graduate of the KU School of Architecture and Design. He has been with Carroll Seating over 11 years and prior to that time,  he served clients for 23 years as an architect.

Dustin Hecht, Project Manager

Dustin Hecht ,  Project Manager email our team
Dustin is a life-long woodworker with a passion for crafting. When he's not in the workshop, he might be found tinkering with cars or hitting the links for a round of golf. Dustin is a family man, happily married to Courtney, and together they have two daughters.

Mike Yager, Sales

Mike Yager,  Sales email our team
Bio Coming Soon!

Doug Mead, General Manager KC and STL

Doug Mead,  General Manager KC and STL email our team
Bio Coming Soon!

Jordon Lanning, Repair & Service

Jordon Lanning,  Repair & Service email our team
Bio Coming Soon!

John Underwood

John Underwood,  Warehouse Manager email our team
Bio Coming Soon!

Jacob

Jacob Allen,  Rproject Manager & Estimator  email our team
Bio Coming Soon!

Connie Gillam,  Repair & Service

Connie Gillam,  Repair & Service  email our team
When out and about I enjoy spending time with my husband Michael and our 5 grandkids.

Brock Christopher,  Sales

Brock Christopher,  Sales email our team
On the weekends and during the evenings, a majority of my time is spent playing soccer with my 7-year-old Kade or working on various projects with my 12-year-old Kael.  During the fall you can find me doing anything related to the KC Chiefs or Mizzou Tigers.

Stephanie Vogl,  R&S Admin

Stephanie Vogl,  RS Admin email our team
Bio Coming Soon!

Suzi Johnson,  Project Accountant

Suzi Johnson,  PM Coordinator email our team
I have spent most of my life in Illinois. I enjoy traveling and taking photos. I need coffee to function. My life revolves around my fur child, Norman.

Dineen O’Keeffe,  Project Accountant

Kevin Morkin,  Insurance / Warehouse email our team
Bio Coming Soon!

Dineen O’Keeffe,  Project Accountant

Dineen O’Keeffe,  Project Accountant  email our team
I enjoy spending time with my family. 

Sarah Maynes,  Project Manager/ Estimator

Sarah Maynes,  Project Manager/ Estimator  email our team
When I am not at work I enjoy baking.

PJ Carroll

Ludwig Hoeft,  Project Manager / Estimator email our team
Bio Coming Soon!

PJ Carroll

Sam Shapiro,  Project Manager  email our team

Sam is a safety trained supervisor of construction whose experience ranges from factory to field.

He enjoys hiking, road trips, and rock concerts.

Mike Gillam

Mike Gillam  General Manager & Director of R&S   email our team
My life outside of the office consists of trips to remote locations and spending time with my family and five grandkids.  I love the Lord and doing His work.

PJ Carroll

Patrick J. Carroll,  President  email our team
Pat has been a dedicated member of the Carroll Seating Team since he joined full-time in 1977, after earning his bachelor’s in business from the University of Kansas. He initially gained hands-on experience as an installer during high school and college. In 1998, he was promoted to President, bringing extensive knowledge of both fixed and movable products to the role and focusing on promoting the features of CSC’s vendors for mutual success.  Outside of work, Pat cherishes time with his family, which includes the love of his life Suzy, their three children and four grandchildren. He enjoys golf, fishing, yard work, home projects, and entertaining, always striving to make the most of each day. 

Alexander Klopp

Alexander Klopp  Sales   email our team
When I am not in the office I enjoy my life in the western suburbs as a Husband of 30 years, father of 2 adult children and an active member in our local Presbyterian church. Passions include family adventures with one-of-a-kind experiences.

Tim Haggerty,  Sales  email our team

“When I am not working, I like to enjoy time with my family living an active life style that includes, live music, sporting events, golfing, fishing, and skiing.” 

 

Evan Carroll,  Sales & Special Projects email our team

Evan Patrick Carroll, following an internship from 2003- 2005, joined as full-time sales in 2008.

Tom Madura,  Controller  email our team

Outside of the office, I love spending time with my wife, 3 kids and our dog!  My hobbies include playing golf and practicing guitar which I keep working at. 

Meredith Pollard (Carroll),  General Manager  email our team

Meredith graduated from the University of Kansas in 2010 with a Bachelor’s in Psychology and a Minor in Business. 

After pursuing a brief retail career, she joined CSC as a full-time employee in March of 2011. Originally hired in sales, Meredith found her fit in the company was better off in Management. She was promoted to the General Manager of the Chicago office in 2018. As General Manager, she believes that a motivated workforce is the foundation of success, and actively promotes collaboration, open communication, and skill development among all employees and believes that a successful business is built on strong relationships—both with clients and team members.

When not at the office, Meredith enjoys her life in Roscoe Village, downtown, with her husband Mike and son Cameron. 

PJ Carroll

Patrick J. Carroll
President

Patrick Carroll, Jr. assumed the positions as President, in 1998.

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