When Carroll Seating Company first began it was literally a basement operation: in 1952, Patrick Carroll, Sr., began to sell church pews from his basement. As the populous grew to admire his service, his business branched out to private schools. Subsequently, his furniture eventually diffused to public schools in the surrounding area. Carroll Seating Employees

However, eventually a basement was too small to accommodate the amount of work requests Mr. Carroll was fulfilling. Finally, he purchased an office in Chicago, Illinois on Hermitage Ave, and the business ran out of this office for a whopping fifty-one years. While the business was still growing strong, Patrick Carroll, Sr. passed away in 1975. Several years after his passing while under the leadership of another salesman his son, Patrick Carroll Jr., stepped up as President in 1997 and the headquarters were moved to Elk Grove, Illinois.

However, the business did and still does remain a multi-city operation, as the office in Elk Grove was retained and is still utilized. Michael Carroll brought the company’s legacy over to Kansas City, Missouri. With such a large presence on the symbolic landscape, the company rapidly gained more and more trust and reputation as more and more positive transactions went on through the years.

Now, there is no doubt about the reputation of Carroll Seating Company, seeing as it has served over 1500 organizations in five states: Illinois, Missouri, Kansas, Nebraska, and Iowa. Additionally, Carroll Seating Company is currently a conglomerate of many specialized, institutional furnishing lines for many purposes that serve the public good. The company successfully manages over $29 million in sales every year.

Due to such an illustrious history, Carroll Seating Company is indeed a trusted furnishing and installation company. The company has proven itself competent in multiple fields, as it has many successful lines such as Hussey Seating Company, Debourgh Manufacturering, Case Syemts James Town Metal Products, Performance Sports Systems, and many more contained within it.

As it has acquired more and more capital in the years, the company has invested wisely in more workers in widely varying fields to guarantee the best service possible such as in house estimators, project managers, administrative staff and a full facility service and repair team.

Family owned since it’s very founding, and it has gradually established permanent roots over the decades.

All of this goes to show the undying dedication the Carroll Seating Company has for consumer satisfaction. Whether it is a single chair, or a remodeling of an entire institution, Carroll Seating Company not only desires to help every customer to the fullest extent possible, but has also put out the capital to ensure that every consumer can be helped to the largest extent possible. Through such dedication very naturally comes trust from both returning and new clients.

Caregivers, and those who assist and support the caregivers in hospitals and healthcare institutions (facilities departments and engineering departments), are under constant pressure from regulators to create the optimum safe environment for both patient and staff.  A facility’s choice in seating is no different, and believe it or not, a healthcare facility might easily get cited for choosing the wrong seating.  This was the topic of an actual conversation a member of our sales team had with a long-time client who is a director of a major medical center in the Chicagoland area.
portable seating   Carroll Seating Company
Healthcare inspectors are concerned with clutter in hospital hallways and other areas that must be kept accessible to fire alarms, medical gas alarms, emergency shut-off valves, and patient hook-ups in case of emergency and for the safety of caregivers and patients. 

Violations by the accrediting agency (like The Joint Commission, for instance) or the AHJ (Authority Having Jurisdiction) [a state or local department of health]) can be issued for one small oversight, often because NFPA and the “Environment of Care” (in the case of TJC) can be interpreted differently. 

There has been a focus on reducing obstacles to these critical areas of care in healthcare institutions.  A major concern is chairs used by hospital staff. Our line of Clarin by Hussey fixed seating offers a great solution to this regulation. Anchored to the floor, our nurse’s station, will not interfere with those critical areas, or other staff performing their duties.

Is it comfortable?
ABSOLUTELY!  Clarin offers a variety of seats, backs, adjustable swivels to make it even more comfortable than any standard office chair you may purchase.  It comes in a variety of colors, and will accommodate almost any individual’s size. 

Is it durable?
You bet.  Clarin has one of the most extensive warranties in the industry with 12 years on structural components and 5 years on moving components. 

Is it versatile?
Of course!  You can design your chairs any way you like by picking the way it’s anchored, how much mobility you require, the colors and types of surfaces you prefer.  There are endless varieties of plastic, upholstery, and fabric options to integrate fully in to your space, while still maintaining a high morale among staff for its comfort and versatility.

Is it expensive?
The longevity and durability of this seating will outlast a typical desk chair.  They are built for 24/7 use, and once installed, you won’t have to worry about it again.  However, if there’s some change or adjustment you like, Carroll Seating Company will always be there to service you.  That’s part of the trick of being in business for 63 years.

A Full House Needs Seats  
Any auditorium owner will tell you that there is nothing as satisfying than seeing a room full of comfortable audience members enjoying a show.  They laugh or they gasp, all in the security of a well-cushioned seat.  If you plan on building an auditorium or you want to do some major renovations, auditorium seating is one of the most important factors that you should take into consideration.  The right seating can do everything from help set the style of the room to make people want to come back again and again.    auditorium seating  Carroll Seating Company

Stunning Seating   
Seating is available in all sorts of designs and with plenty of options and upscales.  It’s all about providing your visitors with ergonomic comfort and things that make them excited to be there.  The right company isn’t afraid to customize.  In fact, you should look into choosing a company that welcomes customization such as integrating row lighting, cup holders or custom end standards.  

Welcome to the Show  
Just imagine how your auditorium will look with finished seating.  From fifty to several hundred seats, there is no job too large or small for Carroll Seating Company.  Each one will demand attention to detail and the right kind of effort to get you exactly what you’re looking for.  Getting seating right the first time is important to making sure that your auditorium is exactly how you envisioned.  The next step is to fill it up and watch as everyone sinks down into their comfortable seats with absolute satisfaction.

No One Likes Old Furniture  
An older library may have furniture from the time when it was first built.  Over time, chairs become ratty, tables become rickety, and chairs grow uncomfortable.  It may also be that the library has grown and now these old pieces simply aren’t enough to accommodate for the current amount of traffic that comes and goes throughout the library during the day.  There are a lot of different things that might happen to your library over the years to merit new furniture.   
Library Seating, Carroll Seating


Perhaps your library is being renovated, or you just received a grant that allows you to update your library in every capacity.  Libraries are the perfect places for people to relax, read, study, and discuss things (quietly, of course).  Isn’t it time that the library was made better for everybody?  

Beautiful Choices  
Library furniture has a wide range which allows you to get almost anything you like.  Even better?  Though you may primarily be in need of chairs and tables, you may also want to stop and consider new shelving units as well as library desks for librarians to work at.  There are all sorts of fantastic pieces that can work wonders in your library not just in comfort but in style and functionality as well!   

The right additions to your library can really transform it as well.  Your library may go from being the place people simply check out books and leave to the place where students want to hang out and study after school.  Chic designs that allow them to collaborate can put their minds at ease and really invite them in.  Furniture can also entice people to stay longer and enjoy all that the library has to offer.  Improved bookcases might give you the additional space you need to add in more books, something that every library can use!  

Help With Your Furniture  
When you contact Carroll Seating Company, you aren’t just calling someone to get furniture.  We will help you through every step of the way, from choosing the right library furniture for your space to installing it in the best locations to helping you with financing.  We want your library to look just as fantastic as you hoped and will do everything to make that dream a reality.  There are plenty of options to choose from, so be sure to take your time when you peruse the catalog.  We’ve been there for libraries for the last six decades – we’d love to work with you on yours.

High Quality Seating and More  
Seating can be very important, just as other components can make a huge difference in how you view your workplace.  Everything from casework in a medical setting to bleachers in a school can all transform those places from dull and everyday to strong and vibrant.  Renovating an area to include brand new seating means finding comfortable and stylish seats.  In any case, when you can customize what the seats, bleachers, and much more look like, then you are on the right track.   
bleacher seating, Carroll Seating
A seating company should be able to do all these things for you and still provide you with even more.  Choosing the right seating company can make all the difference in the world when it comes to choosing, ordering, installing, and affording the things you need for your location.  Knowledgeable staff that can provide you with the information you need as well as give you additional ideas are a key component to getting things done right the first time.  Take some time to do your research on seating companies and find out what they are capable of, what they can offer you, and how long they have been in business.  The longer they have been doing what they do and the more distinguished their client list is, the more confident you can be about choosing them for the job.   

Additional Help  
A seating company shouldn’t just be about seats, and nor should it just be about providing you with them.  A high quality seating company brings in a staff that knows the business inside and out.  It will seek out relations and partnerships with other providers as well as financial institutions in order to help you get your projects off the ground should you need assistance.  There is a process involved when it comes to installing seating, bleachers, casework, and other large furnishings into any area.  Working with staff can help you decide which pieces would work best in a space, and if you have any customization ideas that shouldn’t be a problem either.   

All these connections with providers and institutions can give you an edge that you may not have had otherwise.  This sort of help can really make the difference on whether or not you are finally able to put in telescopic bleachers into your gymnasium or brand new tables in your library.  

The Best in Customer Service  
Carroll Seating Company wants to be your first choice.  That’s why we work so hard to please each and every client.  From start to finish we are there to help.  This includes having service and repair technicians for all of our products.  After doing all the work, why simply abandon any client?  We make sure to keep in touch with you long after the installation is finished to ensure that the product works smoothly, looks great, and fulfills your expectations.   

For decades we have serviced many locations, from schools to medical facilities, and fully understand the industry in order to bring in the best products and the best services.  Discover what makes us the right choice by contacting us today for a quote or for general information.

The Right Library Equipment  
In order to have a proper library it needs to be furnished with the proper materials.  Libraries need desks and chairs in order to give people young and old a place to study and read.  They also need bookshelves in order to house all the wonderful titles that await readers.  Equipment installed should look stylish but still match your school’s tone even as it helps to save space and provide the best in functionality. casework     Carroll Seating Company

When you have the right equipment for your library, it can feel more open, more inviting, and will be more likely to attract students and teachers alike for more than just the occasional study session.

What Do You Need?  
Some schools, whether they are elementary or universities, require every single furnishing type.  Others may only need one or two things.  Give your library a thorough examination in order to determine what you need the most and what is affordable on your budget.  Remember, with Carroll Seating we can help you get the financing you need in order to get all the products you hoped for.

Bookcases are a must for any library.  If you discover that your shelves are bowing after years of holding the weight of books, then you may want to look into getting new ones.  This goes double for shelves that are bigger than they need to be, or simply too old and outdated.  There are a lot of innovative new styles that take up less space and are able to hold more, both in volume and in weight.

Library chairs give everybody a place to sit, whether they are students or teachers.  In the past, library chairs may have been hard and not very comfortable, but today you can obtain many different chair types, all of which are ultra comfortable, tasteful, and wonderfully chic.

Desks for libraries are needed for multiple functions.  These are the locations in which students will do their studying, professors will do research or conduct classes, or where computers will sit awaiting use.  There are even levels of customization when it comes to desks so you can choose the right desks for your library.  Function and form come together with all the options available so you can find desks that look perfect in your library and offer exactly what you need.

Watch Your Library Transform  
It can be amazing to see your library looking like its old self one day and then looking like brand new the next.  You can pick out what you believe will work best for your library in all three areas.  If you need help during the process at any time, you can contact us.  Carroll Seating Company has been working with schools for decades and keep up with the industry in order to provide you with the best in library furnishings.  It’s about high quality, excellent service, and of course, amazing results that you will love.  Talk to your school today about giving your library new life and let us know if there is anything we can do to help make that dream come true.

Just for a Short While…  
There are times when installing seating isn’t necessary.  You may have a location that requires temporary seating that can be held onto and put out at a moment’s notice.  Perhaps you have a location that needs seating, but no place to install it.  There are a lot of reasons why you may need temporary seating – the question now is where to get it.

There are plenty of folding chairs out there that you could buy, but most folding chairs are inexpensive for a reason.  They don’t have a lot – if any – cushioning in them.  They may bend or break easily.  They simply aren’t the kind of chairs you want to present in your arena.  From major events to big time sports games, you will need the right kind of chairs that can quickly be set up and taken down while being enjoyed by those sitting in them between those times. portable seating


It’s All About High Quality  
To present the right image you need the right seats.  Carroll Seating Company offers a wide variety of portable seats through Hussey Seating.  Their folding chairs are the best of the best, and they are constantly working to improve upon their already amazing design.  Their goal is to make folding chairs that last year after year.  While they have already reached that goal with their current chairs, now they focus on extending that life even more so you always have comfortable, stylish chairs on standby.

These chairs can be customized any way you like.  Do you need them to have cup holders?  Wider seats?  Do they need to include tablet arms?  Are there any custom logos you need printed on the chairs?  There are many other ways you can make these chairs uniquely yours, and Carroll Seating gets you the styles you want ready and shipped as soon as possible so you can start setting up any time you need to.

The Choices, Affordability, and More  
There are so many great designs to choose from.  Whether you need some exquisitely plush chairs or utilitarian steel styles, they’re waiting for you. There is something for everyone, so simply talk to us about the various Series available and discover what suits your location best.

Contact Carroll Seating to discover all you need about portable seating.  We also offer financing assistance so you don’t have to worry about getting your chairs.  We make it as easy as possible to get your seating to you.

Installation Done  
Imagine for a moment that you have contact a company to install new bleachers in your school.  Now imagine that several years in the future a part breaks on the bleachers.  Who do you call in this scenario?  If it isn’t essential, do you leave it broken?  Do you contact the manufacturer of the bleachers?  Or can you call the company that installed the bleachers?

A lot of people wouldn’t be sure of the answer to this question.  Most would assume that the manufacturer is responsible – but how do you find their information?  When it comes to Carroll Seating Company, the answer is actually quite simple: we installed the bleachers and we have the parts to help you. install bleachers  Carroll Seating Company


Service – Always  
Excellent customer service is important today.  It is what can make working with a company so much more enjoyable.  The people are polite, efficient, and get you what you need without any problems.  That’s what we focus on in tandem with the high quality products we offer.  This is also why we make sure to keep a large stock of various parts ready and waiting in the event that a client needs one.  Things happen – preparing for them is what keeps everything running smoothly.

We stock several hundred common replacement parts in our warehouse and ship within 48 hours so that your bleachers, auditorium, or stadium seating can be in top shape once again as soon as possible.  Other seating companies may only focus on installation and when you need a part for something, refer you elsewhere.  This can be a huge hassle and inconvenience.  You have other important things to do rather than remain on the phone for hours trying to speak to the right person and obtain the right part.

Call Right Away  
Carroll Seating Company has a toll free number you can call to speak with someone about the part you need.  They can quickly let you know if it is available in our warehouse or can get it straight from the factory.  It won’t take long before you know what is happening with the part you want and when it might arrive for you.  Of course, if you have any additional questions feel free to ask.  If you like, you can also email us with your information or questions.

Carroll Seating is always dedicated to providing you with all the services and products that you need.

Creating a healing environment: Minimizing hospital infections
Hospital infections are an increasingly serious issue in the world of healthcare.  Approximately 98,000 patients are infected by the hospital environment every year.  This can severely cripple the healing environment the hospital creates for its patients. healthcare casework   Carroll Seating Company


If it is determined that the origin of the infection is from the hospital, insurance plans will not cover the cost.  This can be considerable.  The average cost to cure an infection is $13,700 and the average hospital operates at a 3 to 5 percent margin, so every penny counts!  The effect on the patient can be far worse.  When a patient incurs an infection from the hospital, the patient will spend on average, 6.5 more days in the hospital, is 5 times more likely to be readmitted, and sadly, 3 times more likely to die.

Presuming the patient fully recovers, it’s an issue that is not over for the hospital.  Under the new healthcare laws which will take fuller effect in 2014, customer satisfaction surveys are increasingly important for performance reviews, and payment is based on these reviews.  York Chan, a member of the Advisory Board for “The Joint Commission” which accredits approximately 90% of the hospitals in the United States said in a conference to healthcare facility directors, “Environment has  a lot to do with with hospital infections [and] everything to do with patient satisfaction surveys.”*

Creating a more healing environment for the patient
Many of these infections are caused by poor air exchange rates in operating rooms and complications from other medical procedures.  However, your choice of plastic laminate casework can help minimize the risk of patient infection by reducing the ability of microbes to adhere or grow on hospital surfaces, much of which consists of casework, which virtually every room in a hospital has. Case Systems of Midland, Michigan and Carroll Seating have industry exclusive solutions that can cut down the the chances that a patient would become infected due to a visit to the hospital.

Anti-Microbial surfaces for use in healthcare is the answer!
Carroll Solutions works with Case Systems who has invested heavily in the science of creating a plastic laminate anti-microbial surface that will resist these organisms, and thus creating a more safe environment for both patient and caregiver.  It’s all in the technology.  The anti-microbial properties that coat the plastic laminate form a molecular covalent bond and therefore it cannot wear off.  As long as the surface itself is not broken or compromised in any way, the anti-microbial surface remains fully effective.  It is permanent.

Does this limit my choices of colors or sizes in my choice of case work?
Not at all!  Despite the science that goes in to creating such a safe and effective anti-microbial surface, it does not limit the selection of colors, sizes, and design available in plastic laminate casework.  Our casework remains AWI certified “premium grade”,  a standard higher than most casework available in the industry.

Is it more expensive?
Choosing casework that creates less risk of infection has a slight up-charge (less than 5%). But this is a small price to pay to increase patient safety.  Call us for a comparison.

* Statistics and information in this section taken from a conference by York Chan at the Healthcare Engineering Society of Northern Illinois (HESNI) on 8 November, 2012. Mr. Chan is Director of Facilities for Advocate Healthcare System and a nationally known speaker regarding issues of healthcare environments.  He is a  board member for the American Society for Healthcare Engineering and the Healthcare Engineering Society of Northern Illinois.  He is a member of the Joint Commission Environment of Care Advisory Board and part of the faculty of “Joint Commission Resources” and a member of the editorial board of the “Environment of Care News”.

This year Patrick (Pat) J. Carroll, Jr. marks his 35th year with Carroll Seating Company. After graduating with a Business Major from the University of Kansas Pat was the first of Carroll Seating’s second generation to enter the business to follow what his Father had started.

Q: How have the ways of business evolved since your beginning years?
Patrick J Carroll       Carroll Seating Company

A: I first started working in the office tracking labor and assisting salesman on field work. The years I spent in the field are invaluable and allowed me to quickly understand how to work with GC’s to coordinate deliveries and installations efficiently as well as to see and understand first hand field conditions.

Q: How have the ways of business evolved since your beginning years?

A: When I first started there were no cell phones or computers. Work was done on adding machines and in phone booths. I use to have to read my entire bid off to the GC on bid day- that was until the invention of fax machines.

Q: How has the market changed within your 35 years?

A: Today, schools are still purchasing the same things there is just a lot more rules and regulations needed to succeed- i.e. bidder qualifications, banking and bonding requirements.

Q: What has been your proudest moment these past 35 years?

A: There have been many. Some specifically are CSC’s commitment to service, product knowledge and continue loyalty. Our reputation in the industry among factories and end users is very strong. The true partnership we preach daily has taken hold and being heard. I’m proud that the message is strong and enduring.

Q: What growth do you foresee for your company in the next 5 years?

A: I see healthcare, higher education, professional labs, police, fire and the service, repair and support of the products we sell as the keys to the success of our future. The continued expansion of our markets to the level of our work load will allow us to become more diverse. We need to bring our expertise into new markets. We need to continually sell ourselves and products we represent and not just job sell at low cost. The next generation of buyers and sellers need to be focused in on quality and not be driven by low cost and short term solutions.

Q: What are you wishes for the third generation of Carroll Seating Company?

A: My wish is for the next generation to not lose sight of the importance of interpersonal relationships and not hide behind screens and smart phone but rather understand that people not machines make decisions. Relationships build on interactive contact of the ones that last. All too often emails are misunderstood, picking up the phone or getting in your car is the key to a successful relationship. Having said that; technology has made us capable of doing more, not necessarily more efficiently, but the sheer volume of what we can handle has grown because of technology. That is a reality that will continue but establishing a blend of technology and old fashion relationships is the key.

Tammy Winship, Accountant

Tammy Winship,  Accountant email our team
Bio Coming Soon!

Kelli Brandon, Project Manager

Kelli Brandon,  Project Manager & Estimator email our team
When not at the office I enjoy painting, baking, and spending quality time with my three grandkids.  .

Mandy Kohlbrecher, Project Manager

Mandy Kohlbrecher,  Project Manager email our team
Bio coming soon.

Eddie Scheer, Sales

Eddie Scheer,  Sales email our team
Bio Coming Soon!

Dustin Hecht, Project Manager

Dustin Hecht ,  Project Manager email our team
Dustin is a life-long woodworker with a passion for crafting. When he's not in the workshop, he might be found tinkering with cars or hitting the links for a round of golf. Dustin is a family man, happily married to Courtney, and together they have two daughters.

Mike Yager, Sales

Mike Yager,  Sales email our team
Bio Coming Soon!

Doug Mead, General Manager KC and STL

Doug Mead,  General Manager KC and STL email our team
Bio Coming Soon!

Jordon Lanning, Repair & Service

Jordon Lanning,  Repair & Service email our team
Bio Coming Soon!

John Underwood

John Underwood,  Warehouse Manager email our team
Bio Coming Soon!

Jacob

Jacob Allen,  Rproject Manager & Estimator  email our team
Bio Coming Soon!

Connie Gillam,  Repair & Service

Connie Gillam,  Repair & Service  email our team
When out and about I enjoy spending time with my husband Michael and our 5 grandkids.

Brock Christopher,  Sales

Brock Christopher,  Sales email our team
On the weekends and during the evenings, a majority of my time is spent playing soccer with my 7-year-old Kade or working on various projects with my 12-year-old Kael.  During the fall you can find me doing anything related to the KC Chiefs or Mizzou Tigers.

Stephanie Vogl,  R&S Admin

Stephanie Vogl,  RS Admin email our team
Bio Coming Soon!

Suzi Johnson,  Project Accountant

Suzi Johnson,  PM Coordinator email our team
I have spent most of my life in Illinois. I enjoy traveling and taking photos. I need coffee to function. My life revolves around my fur child, Norman.

Dineen O’Keeffe,  Project Accountant

Kevin Morkin,  Insurance / Warehouse email our team
Bio Coming Soon!

Dineen O’Keeffe,  Project Accountant

Dineen O’Keeffe,  Project Accountant  email our team
I enjoy spending time with my family. 

Sarah Maynes,  Project Manager/ Estimator

Sarah Maynes,  Project Manager/ Estimator  email our team
When I am not at work I enjoy baking.

PJ Carroll

Ludwig Hoeft,  Project Manager / Estimator email our team
Bio Coming Soon!

PJ Carroll

Sam Shapiro,  Project Manager  email our team

Sam is a safety trained supervisor of construction whose experience ranges from factory to field.

He enjoys hiking, road trips, and rock concerts.

Mike Gillam

Mike Gillam  General Manager & Director of R&S   email our team
My life outside of the office consists of trips to remote locations and spending time with my family and five grandkids.  I love the Lord and doing His work.

PJ Carroll

Patrick J. Carroll,  President  email our team
Patrick Carroll, Jr. assumed the positions as President, in 1998.

Alexander Klopp

Alexander Klopp  Sales   email our team
When I am not in the office I enjoy my life in the western suburbs as a Husband of 30 years, father of 2 adult children and an active member in our local Presbyterian church. Passions include family adventures with one-of-a-kind experiences.

Tim Haggerty,  Sales  email our team

“When I am not working, I like to enjoy time with my family living an active life style that includes, live music, sporting events, golfing, fishing, and skiing.” 

 

Evan Carroll,  Sales & Special Projects email our team

Evan Patrick Carroll, following an internship from 2003- 2005, joined as full-time sales in 2008.

Tom Madura,  Controller  email our team

Outside of the office, I love spending time with my wife, 3 kids and our dog!  My hobbies include playing golf and practicing guitar which I keep working at. 

Meredith Pollard (Carroll),  General Manager  email our team

When I am not at the office, I enjoy my life in Roscoe Village, downtown, with my husband Mike, son Cameron and our dog Addy!

PJ Carroll

Patrick J. Carroll
President

Patrick Carroll, Jr. assumed the positions as President, in 1998.

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